What’s the timeframe for order dispatch?

Our goal is to send out orders within one working day. Orders made on a Friday (after 12 PM), Saturday, or Sunday will be dispatched on the following Monday (excluding bank holidays and peak periods). During peak periods, we strive to dispatch your order within 48 hours.

Please double-check the accuracy of the shipping address provided. Inaccurate or incomplete addresses can lead to delays in your order.

How long does delivery take?

Anticipate receiving your package within 2-4 working days (excluding bank holidays). For Northern Ireland and Highlands and Islands, there might be an additional day.

Tracked 24’s name doesn’t guarantee arrival within 24 hours; it’s Royal Mail’s terminology. Estimated delivery takes a couple of working days post-dispatch.

Similarly, Tracked 48’s name isn’t indicative of a 48-hour delivery; it’s a Royal Mail term.

Unforeseen courier-related delays can sometimes occur, beyond our control. Please contact us for any issues.

Where is my order?

Refer to your dispatched email tracking link (also check your spam/junk folder).

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